Privacy Policy
For each visitor to our web page, our web server, where possible, automatically recognizes the customers domain or email address. We collect the domain name and email address, where possible, of visitors to our web page, the email addresses of those who post messages to our bulletin board (when activated), the email addresses of those who communicate with us via email, the email addresses of those who make postings to our chat areas (when activated), aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information. The information we collect is used to improve the content of our web page, used by us and the manufacturers of TailgatingDoneRight.com products, to contact consumers for marketing purposes and not shared with other organizations for commercial purposes.
Once information that we collect is used we discard it, and no longer use it or give it to our manufacturers. We use only manufacturers who adhere to our policy or a more stringent policy. Your information is safe with them also.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Payments
We accept credit cards, checks or money orders, or payment through Paypal. The fastest way to get your product shipped is by paying with a credit card or Paypal online using our secure l checkout.
Returns or Exchanges
If, for any reason you are not happy with you equipment you can return it within 60 days of the original sale. There is a 15% restocking fee for all returns and the customer is responsible for return shipping costs. The only exception to this policy is when an item is shipped incorrectly or damaged from one of our shipping warehouses. Once products are received your original credit card used to make the purchase will be credited for the original cost of goods [excluding shipping] less any applicable re-stock fees. To receive refunds on returned goods, the items cannot be damaged or installed and, must be in their orignal containers in new condition with all of the parts inside. Please be sure to package your items well. Items that are not packed in their original packing or just thrown back in the box usually have to be scrapped and therefore no credit will be issued.
Non-Returnables: There are no returns on custom made items such as custom grills or custom logo coolers. Custom made items are manufactured specifically to your specifications and cannot be resold.
There are no refunds on products that have been misused, abused or rendered unless as a result of improper use or installation. All returned items must be returned with 30 days of receipt and must be returned in the original packaging and condition.
